Legal

Terms & Conditions

Please read these terms carefully before using the SellerMate.AI platform.

1.

Acceptance of Terms

By using the SellerMate.AI web application and associated services (collectively, “Software”), you agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Software.

2.

License Grant

SellerMate.AI grants you a limited, non-transferable license to use the Software primarily for Amazon ad optimization, including features such as real-time alerts, custom reports, and day-parting interface. This license is granted solely for your personal or internal business use and may not be sublicensed or transferred to any third party.

3.

User Obligations

  • Ensure account security and confidentiality of your login credentials.
  • Use the Software in compliance with all applicable laws and regulations.
  • Refrain from using the Software for any unlawful, harmful, or abusive purpose.
4.

Intellectual Property

  • SellerMate.AI retains all rights, title, and interest in and to the Software, including all related intellectual property rights.
  • User-generated content remains the user's property; however, you grant SellerMate.AI a license to use it as necessary for the Software's functionality and service delivery.
5.

Subscription and Payment Terms

  • Feedback and Reporting: Participants are encouraged to provide feedback on software performance, bugs, and user experience.
  • Disclaimer of Warranty: The Software is provided “as-is” without warranties of any kind, and users acknowledge the potential risks of using this software.
  • Limitation of Liability: The company is not liable for any harm or damages arising from the use of the Software.
  • Confidentiality: Users may be exposed to confidential and proprietary information which should not be disclosed to third parties.
  • Changes and Termination: The company reserves the right to modify, update, or terminate plans at any time.
  • Data Use: Information on how data collected during usage will be used and protected is described in our Privacy Policy.
6.

Refund Policy

We offer an unconditional 7-day money-back guarantee that applies to an account's first charge or payment only. Your money will be refunded within 15 working days from emailing us at info@sellermate.ai.

7.

Data Use and Privacy

Your use of the Software is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Software, you consent to the collection, use, and sharing of your data as described therein.

8.

Disclaimers and Limitation of Liability

  • The Software is provided “as is” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • SellerMate.AI's liability for any damages arising from Software use is limited to the maximum extent permitted by applicable law. In no event shall SellerMate.AI be liable for indirect, incidental, special, or consequential damages.
9.

Termination

Either party may terminate this Agreement under specified conditions. SellerMate.AI reserves the right to suspend or terminate your access to the Software at any time if you violate these Terms or for any other reason at our sole discretion. Upon termination, all licenses granted herein will immediately cease.

10.

Amendments

SellerMate.AI reserves the right to amend this Agreement at any time. We will notify users of any material changes by posting the updated Terms on our website or by other reasonable means. Your continued use of the Software after such notice constitutes your acceptance of the amended Terms.

11.

Contact Information

For questions or concerns regarding these Terms, please reach us at:

By continuing to use SellerMate.AI, you acknowledge that you have read, understood, and agree to these Terms & Conditions. For questions, contact us at info@sellermate.ai or visit our contact page.